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FAQs

Making the move to a senior living community is a big step for both residents and their adult children. To help clarify what Ovation Sienna Hills offers, here are some frequently asked questions about our community and services. If you can’t find an answer to your question, feel free to contact us for more information.

Ovation Sienna Hills is full-service retirement community for seniors located in beautiful St. George, Utah; where independent living, assisted living, and memory care are inspired by life and St. George’s amazing location and atmosphere.

Ovation Sienna Hills is projected to open in Fall 2020.

Independent living is designed to support a full, comfortable lifestyle for seniors. At Ovation Sienna Hills, your options for independent living include spacious studio, one- or two-bedroom apartments, or stand-alone homes. An independent  living community provides residents with activities, services, and other amenities while freeing them from heavy housekeeping and home maintenance chores.

Assisted living is for those residents who enjoy their independence but require help with routine activities of daily living (ADLs), however, they do not need nursing care. Trained staff is available 24 hours a day to help with meals, dressing, monitoring medications, and personal hygiene.

Memory care is a kind of specialized care for individuals living with Alzheimer’s and other forms of dementia. Communities typically feature safe and secure environments where staff can closely monitor the health of the residents. You’ll also find programs, activities, and events that are designed to help memory care residents work on their cognitive abilities, while also getting to enjoy passions and hobbies. Staff typically are specially trained to provide the quality care needed for seniors with memory loss.

  1. Schedule a personal visit with our knowledgeable community relations team members to learn more about the benefits and value of retirement living at Ovation Sienna Hills.
  2. Select the type of residence that best suits your preferences and make a $1,000 fully-refundable priority deposit.
  3. Complete and submit your application form.
  4. Select your specific residence and submit a one-time payment of a reservation fee which becomes a nominal community fee at move-in.
  5. Start planning your move to Ovation Sienna Hills in Fall 2020.
    • Monthly culinary credit for use in all dining venues, including grab-n-go items in the convenience store
    • Restaurants include 1861 for fine dining, Miller’s offering an extensive menu for all-day dining, and Bees Knees Bistro, offering full service and serving Starbucks
    • Security 24 hours/day, 7 days/week
    • Emergency response system in each apartment with smart home technology
    • Weekly housekeeping and linen service
    • Scheduled transportation
    • All utilities, except telephone
    • Cable and Wi-Fi
    • Ovation Connect technology
    • Trash removal
    • Cultural, Educational and Entertainment experiences
    • Indoor pool with hot tub
    • Full fitness center with equipment and exercise physiologist
    • Concierge services
    • Maintenance and repairs
    • Additional services are included for assisted living and memory care such as Alzheimer’s and dementia care as well as inclusive dining
    • Party space reservation for private parties

Today, more than ever, people are recognizing the importance of planning ahead for retirement to realize their opportunities to re-energize, explore, and engage with all that life has to offer. Your next step is to schedule an appointment with our community relations team who will assist you in learning more about Ovation Sienna Hills, one of the best planned communities in the region for active adults. As a recent depositor shared, “If you’re thinking about moving to Ovation Sienna Hills, now is the time to make your move. The secret is out about the amazing outdoors, the arts and culture, the small-town feel with big-city amenities, and the camaraderie of family and friends in St. George.”

FAQs About Our Infectious Disease Protocols

COVID-19 General Questions

The most common symptoms of COVID-19 are fever, shortness of breath and dry cough. Some individuals may have aches and pains, nasal congestion, runny nose, sore throat or diarrhea, loss of sense of taste and smell, tiredness or fatigue. These symptoms are usually mild and begin gradually. Some people become infected but don’t develop any symptoms and don’t feel unwell. Most people (about 80%) recover from the disease without needing special treatment. Around one out of every six people who gets COVID-19 becomes seriously ill and develops difficulty breathing. Older people, and those with underlying medical problems like high blood pressure, heart problems or diabetes, are more likely to develop serious illness. People with fever, cough and difficulty breathing should seek medical attention.

People catch COVID-19 from others who have the virus. The virus spreads primarily person-to-person (direct transmission) through droplets expelled from the nose or mouth of an infected person who coughs, sneezes, speaks, laughs, yawns or simply exhales. Therefore, it is important to stay more than six feet away from others.

The secondary means of spread is indirect transmission, which occurs when these droplets land on objects, surfaces and fabrics in the proximity, and an uninfected person touches their eyes, nose or mouth after touching a contaminated surface. Hence it is imperative to avoid physical contact such as handshakes or embraces and to wash hands frequently with plain soap and water for at least 20 seconds.

Studies to date suggest that it is mainly transmitted through contact with respiratory droplets sprayed a distance of six feet or by touching contaminated surfaces, rather than through the air. See previous answer on “How does COVID-19 spread?”

The risk of transmission from someone with no symptoms at all is low, according to the WHO. However, many infected people experience only mild, barely observable symptoms. This is particularly true in the early stages of the disease. It is therefore possible to catch the virus from someone who has, for example, just a mild cough and does not feel ill. There is ongoing research across the globe on the period of transmission.

The “incubation period” is the time between catching the virus and beginning to have symptoms of the disease. The incubation period for COVID-19 in 99% of cases is within 15 days, supporting the standard 14-day quarantine period. These estimates will be updated as more data become available.

Preliminary information suggests coronavirus may persist on surfaces from a few hours to several days depending on conditions (e.g. type of surface, temperature or humidity of the environment). A recent study found that the COVID-19 coronavirus can survive up to four hours on copper, up to 24 hours on cardboard, and up to two to three days on plastic and stainless steel. This highlights the importance of following the CDC’s recommendations for cleaning frequently touched surfaces and objects with disinfectant wipes multiple times every day (e.g. counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets and bedside tables).

We now know from recent studies that a significant portion of individuals with coronavirus lack symptoms (“asymptomatic”) and that even those who eventually develop symptoms (“pre-symptomatic”) can transmit the virus to others before showing symptoms. This means that the virus can spread between people interacting in close proximity — for example, speaking, coughing or sneezing — even if those people are not exhibiting symptoms. The CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies) especially in areas of significant community-based transmission.

Frequently clean your hands with soap and warm water, cover your cough with the bend of elbow or tissue and maintain a distance of at least six feet from others, especially if they are coughing or sneezing. These are the most effective ways to protect yourself and others against COVID-19.

  1. Before touching the mask, clean hands with an alcohol-based hand rub or soap and water.
  2. Take the mask and inspect it for tears or holes.
  3. Orient which side is the top side (where the metal strip is).
  4. Ensure the proper side of the mask faces outwards.
  5. Place the mask to your face. Pinch the metal strip or stiff edge of the mask so it molds to the shape of your nose.
  6. Pull down the mask’s bottom so it covers your mouth and your chin.
  7. After use, take off the mask; remove the elastic loops from behind the ears while keeping the mask away from your face and clothes, to avoid touching potentially contaminated surfaces of the mask.
  8. Discard the mask in a closed bin immediately after use.
  9. Perform hand hygiene after touching or discarding the mask — use alcohol-based hand rub or, if visibly soiled, wash your hands with soap and water.

The following measures ARE NOT effective against COVID-19 and can be harmful:

  • Smoking
  • Wearing multiple masks
  • Taking antibiotics

No. This is a viral disease and antibacterial substances are of no benefit. The gold standard for hand hygiene is hand washing with regular soap and water for at least 20 seconds (sing Happy Birthday twice). Only when there is no soap and running water, should you use 60% alcohol-based hand sanitizer.

Community-specific Questions

We are committed as always to full transparency and compliance with the latest COVID-19 guidelines and recommendations from the CDC, state and local governing authorities as well as best practices that will keep residents and team members safe and in good health.

Through in-servicing at each community and continual education of team members to new protocols, entry and visitation procedures, use of PPE equipment, dining and cleaning procedures, and screening of team members and residents.

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Becoming A Resident

Moving to Ovation Sienna Hills is easier than ever. Learn the 5 simple steps to becoming a resident.